News

We are still open

02/04/2020

As we are all aware the Covid-19 Coronavirus has created unprecedented challenges for everyone all over the world.

Here at VI Distribution Ltd we currently remain open for business for as long as safe to do so or told otherwise by the Government while maintaining a safe and flexible workplace for our employees.

 We are following government advice in relation to the Coronavirus, and have implemented precautionary measures to protect our employees and customers. Wherever possible our employees are working from home and we have also restricted travel.

 We are doing our utmost to ensure your orders are fulfilled and on-time where possible, however I’m sure you can understand that with recent closures of businesses this does put a strain on our supply chain and therefore we may not be able to supply all products but we will supply alternatives wherever possible.

 As we are running on limited number of staff in our warehouse and office, please be assured that we are working as quickly and safely as possible, however it may take us a little longer than usual to get back to you.

 You can place your orders via the following methods;

Phone: 01270 750520 

Email: sales@vidistribution.co.uk

Online: www.vidistribution.co.uk 

Wherever possible please use the online method as this will help us to process your order more quickly.

 We will continue to take all the necessary precautions to ensure the health and safety of our employees and customers along with being committed to supporting you and your businesses.

It’s a rapidly changing situation and we’ll continue to keep you informed of any changes to our business operation. Our latest information can be found online at www.vidistribution.co.uk 

Accounts Queries

Our accounts department is currently working from home, if you have an accounts related query, please email accounts@vidistribution.co.uk.

We will get back to you as quickly as possible.

Courier Deliveries

Please see below in light of recent events some current changes for the delivery of parcels via the APC delivery network;

For Deliveries requiring a Signature i.e. No Leave Safe Instructions

Deliveries to a Business Premise

  • Ask where they would like you to place the parcel maintaining a 2-meter distance from business staff wherever possible.
  • Explain that because we are taking extra precautions over Coronavirus, we do not require a signature.
  • Debrief as DEL.
  • Ask the recipient’s name and enter into the surname field.
  • Enter CV into the signature field.

For Deliveries to residential addresses

  • Place parcel on doorstep.
  • Knock door.
  • Step back two meters.
  • Explain to occupant that due to extra precautions over Coronavirus we will not requiring a signature.
  • Debrief as DEL.
  • Ask their name and enter into the surname field.
  • Enter CV into signature field.                

If no one answers door - card in the normal manner and return it to base.

For Leave safe parcels that have specific leave safe instructions in the Special Instruction Field

  • Leave in a safe place.
  • Put a card through the door stating where parcel left.
  • Take a photograph showing the parcel and surrounding environment to identify location.
  • Debrief as LAI as normal.”
    From us all at VI Distribution Ltd , we thankyou for your continued support
    and wish you all the best and keep safe.